Outline Systems, Inc. (OSI), a leading provider of IT solutions and services for insurance organizations, is pleased to announce the selection of the company’s flagship product, ProducerOne™, as well as OSI’s fully-integrated SecureOne™ product, by Mercer Insurance Group (Mercer).
By implementing OSI’s ProducerOne, Mercer, a provider of personal and commercial lines insurance products in seven states, will effectively combine multiple agency management systems into a single platform. Further, the integration of ProducerOne with the company’s policy and claims systems will give Mercer’s executive team a cohesive, comprehensive view of any given agency’s performance and a single authoritative source for all agent information.
“Outline Systems was able to demonstrate both insurance industry knowledge and flexibility in the ProducerOne system by giving us access to a proof of concept system and then making changes at our request very quickly,” said Jon McCloskey, manager of IT admin services for Mercer. “ProducerOne, combined with SecureOne, OSI’s identity and entitlement management solution, will allow us to establish a single, organization wide, agent self-service portal.”
ProducerOne is a comprehensive producer management system that addresses the needs of insurance carriers by improving transparency and enhancing agency-carrier relationships and establishing true ease of doing business. ProducerOne is a component-based solution which handles the compliance life cycle, relationship management, performance management, compensation management, and producer self-service. In addition, each component provides a robust reporting solution with customizable dashboards.
“We are extremely pleased to be working with the entire team at Mercer,” said Bob Drake, Director of Sales at Outline. “The agent-carrier relationship is key to the success of any insurance company today. ProducerOne and SecureOne will help Mercer excel in this area going forward.”